Services
PIM
We implement and integrate the leading product information management platforms so your catalogue is accurate, enriched and flowing automatically to every channel you sell on.
Why PIM
Retail catalogues have outgrown spreadsheets. Thousands of SKUs, each with images, specifications, compliance data, rich descriptions and channel-specific requirements, cannot be managed by hand without errors leaking onto your storefront. A PIM gives every product a single source of truth and every channel a clean, automatic feed. Better data means better search, better conversion and fewer returns.
The platforms we work with
Akeneo
The leading open-source PIM. We implement Akeneo Community and Enterprise, model your product taxonomy, and connect it to Adobe Commerce, Shopify and BigCommerce. Strong fit for retailers who want control and extensibility.
Salsify
Enterprise PXM for brands syndicating product content to major retailers and marketplaces. We integrate Salsify with your commerce stack and automate the flow of enriched content to every endpoint.
SKUvantage
The Australian syndication platform used across local grocery and retail. We connect SKUvantage feeds into your PIM and commerce platform so locally syndicated content lands in your catalogue automatically.
What we do
PIM selection
honest advice on which platform fits your catalogue, team and budget
Implementation
taxonomy design, attribute modelling, data migration and go-live
Integration
two-way sync with Adobe Commerce, Shopify, BigCommerce, ERPs and our Price Hub pricing platform (your PIM owns the product, Price Hub owns the price)
Data enrichment workflows
approval flows, completeness scoring and channel readiness rules
Ongoing support
keep the pipes flowing as your catalogue and channels grow
PIM + Price Hub
Product data and pricing, finally in sync
A PIM tells every channel what the product is. Our Price Hub platform tells every store what it costs. Connected over API, the two give franchise and multi-store retailers a complete, automated catalogue: right product, right content, right price, in every location.
Not sure which PIM is right for you?
We will tell you straight, including whether you need one at all.
Our approach
We implement and integrate the leading product information management platforms so your catalogue lives in one accurate source of truth and flows automatically to every channel you sell on. The advice is straight: we will tell you which platform fits your catalogue, team and budget — including whether you need a PIM at all.
What we solve
- Product data managed by hand in spreadsheets, with errors leaking onto the storefront
- Thousands of SKUs whose images, specifications and compliance data no one can keep current
- Every sales channel demanding its own format, fed by copy-paste
- Product content and pricing falling out of sync across stores and locations
What’s included
- PIM selection advice matched to your catalogue, team and budget
- Implementation: taxonomy design, attribute modelling, data migration and go-live
- Two-way integration with Adobe Commerce, Shopify, BigCommerce and ERPs
- Connection to our Price Hub pricing platform — your PIM owns the product, Price Hub owns the price
- Data enrichment workflows: approval flows, completeness scoring and channel readiness rules
- Ongoing support as your catalogue and channels grow
- 2018
- building since
- 70+
- designers, engineers and product people
- 5
- regionsAustralia, Europe, the Philippines, the Middle East and the USA
- 6,500+
- commits across six repositoriesthe three SES aviation platforms we build and still run
Common questions
What is a PIM and do we need one?
Product Information Management is a single authoritative home for product data — descriptions, attributes, images, translations, channel-specific variations — that then feeds your store, marketplaces and catalogues. You need one when the same product is described differently in three systems and nobody can say which is correct.
How is it different from our e-commerce platform?
Your store is a sales channel; a PIM is the source of truth behind every channel. Once you sell in more than one place — website, marketplace, wholesale catalogue, print — keeping product data in the store means keeping it in several stores at once.
Can it work with our existing store and ERP?
Yes — that is the point of it. The PIM sits between your ERP, which owns commercial data like stock and price, and your channels, which need rich, presentation-ready content. We build the integrations so each system owns what it is genuinely best at.
Engagement models
How we work
Four straightforward ways to engage us. Pick the one that fits, or mix them as your needs change.
Staff Augmentation
Add experienced Shakewell developers, designers or specialists directly to your own team. Engagements typically run three to twelve months, but can be as short or long as you need — you get the skills without the commitment and cost of hiring full-time.
About staff augmentationFixed-Scope Projects
Have a defined outcome in mind? We scope it, price it and deliver it as a project — a clear timeline, agreed milestones and a single point of accountability from kickoff to handover.
Embedded Delivery Teams
For larger or longer-running work, a cross-functional Shakewell team — development, design and delivery management — plugs in as your delivery arm, working to your priorities and your reporting cadence.
Support & Maintenance
Already live? We keep websites, stores and apps secure, updated and performing through ongoing retainers — business-hours support as standard, with 24/7 coverage available for critical issues.
About support & maintenanceTrusted by
“We partnered with Shakewell in 2024 to help improve and maintain our website technology. The team are friendly, diligent and routinely demonstrate a breadth of technical understanding that is hard to find. Their support has put us in a much stronger position to scale and enhance our web presence.”
Aidan Arentz
Digital Product Owner of Merivale
“Hannah and the team have been instrumental in building a strong inbound lead model, nurturing potential clients with timely email communications, and supporting our sales team. This helped us secure over 300 new members—all before opening our doors!
Each social media post has been impactful, and the ads capture the brand’s tone perfectly. I highly recommend Shakewell for high-performance digital marketing focused on brand positioning and strategic growth.”
Briony Fischer
Club Manager, B3 by Social Remedy
Start a conversation
Start a conversation
Tell us what you want to build, fix or scale — we’ll come back with a clear way forward.