Services
UX / UI Design
As a ux/ui design agency we focus on creating user-friendly and visually appealing interfaces for software applications, websites, and digital products. Ux (user experience) and ui (user interface) design are essential components of software development, as they directly impact how users interact with and perceive the software.
Our objective is an intuitive and enjoyable user experience, which is achieved through meticulous interface design and rigorous user testing. This includes harmonising your website’s design elements with your brand’s visual identity, encompassing aspects such as logo design and colour schemes.
Our DESIGN service includes
User Experience (UX) Design
- User Research: Conducting user research to understand the target audience, their needs, and behaviors.
- Information Architecture: Organizing and structuring content and features in a logical and intuitive manner.
- Wireframing: Creating low-fidelity wireframes to outline the layout and flow of the application, focusing on functionality and user interaction.
- Prototyping: Developing interactive prototypes to test and refine the user experience before development begins.
- Usability Testing: Conducting usability tests to gather user feedback and make necessary adjustments.
- User Journey Mapping: Defining user personas and mapping out user journeys to ensure a seamless and engaging experience.
- Accessibility: Highly detailed and polished representations of a digital product or user interface.
User Interface (UI) Design
- Visual Design: Crafting the visual elements of the software, including colour schemes, typography, iconography, and imagery.
- Layout Design: Creating the layout and structure of the application, emphasizing aesthetics and user-friendly design.
- Responsive Design: Adapting the UI to various screen sizes and devices to ensure a consistent and user-friendly experience.
- Design System: Developing a design system or style guide to maintain visual consistency across the software and future updates.
- Interactive Design: Designing interactive elements like buttons, forms, animations, and micro interactions to enhance user engagement.
- Brand Consistency: Ensuring that the software’s UI aligns with the client’s branding and messaging.
Our Design Process
We follow an Iterative Design Process, which means continuously refining and improving the design based on feedback, usability testing, and changing requirements. We always adapt to emerging design trends and technologies to keep the software up to date.
Collaborating closely with the client to understand their vision, goals, and preferences is essential. Providing regular updates and incorporating client feedback throughout the design process.
Conducting quality checks to ensure the final design is error-free, aligns with best practices, and meets client expectations.
A well-executed UX/UI design can greatly enhance the overall user experience and increase user engagement with the software, ultimately leading to higher user satisfaction and business success.
Our approach
Good design is measured by how easily people use the thing, not how it looks in a portfolio. We design interfaces through an iterative process — research, wireframes, prototypes, usability testing — refining each round with real user feedback, and keeping every screen consistent with your brand’s visual identity.
What we solve
- Users who struggle to find things, abandon flows or churn out of your product
- Interfaces that look and behave differently from one screen to the next
- Digital products that do not reflect the brand behind them
- Designs handed to developers without ever being tested on a real user
What’s included
- User research, personas and journey mapping
- Information architecture and wireframing
- Interactive prototyping and usability testing
- Visual design: layout, colour, typography and iconography
- Responsive design across screen sizes and devices
- Design systems and style guides for lasting consistency
- Interaction design: buttons, forms, animations and micro-interactions
Engagement models
How we work
Four straightforward ways to engage us. Pick the one that fits, or mix them as your needs change.
Staff Augmentation
Add experienced Shakewell developers, designers or specialists directly to your own team. Engagements typically run three to twelve months, but can be as short or long as you need — you get the skills without the commitment and cost of hiring full-time.
About staff augmentationFixed-Scope Projects
Have a defined outcome in mind? We scope it, price it and deliver it as a project — a clear timeline, agreed milestones and a single point of accountability from kickoff to handover.
Embedded Delivery Teams
For larger or longer-running work, a cross-functional Shakewell team — development, design and delivery management — plugs in as your delivery arm, working to your priorities and your reporting cadence.
Support & Maintenance
Already live? We keep websites, stores and apps secure, updated and performing through ongoing retainers — business-hours support as standard, with 24/7 coverage available for critical issues.
About support & maintenanceTrusted by game-changers
“We partnered with Shakewell in 2024 to help improve and maintain our website technology. The team are friendly, diligent and routinely demonstrate a breadth of technical understanding that is hard to find. Their support has put us in a much stronger position to scale and enhance our web presence.”
Aidan Arentz
Digital Product Owner of Merivale
“Hannah and the team have been instrumental in building a strong inbound lead model, nurturing potential clients with timely email communications, and supporting our sales team. This helped us secure over 300 new members—all before opening our doors!
Each social media post has been impactful, and the ads capture the brand’s tone perfectly. I highly recommend Shakewell for high-performance digital marketing focused on brand positioning and strategic growth.”
Briony Fischer
Club Manager, B3 by Social Remedy
Start a conversation
Disrupt the norm
Tell us what you want to build, fix or scale — we’ll come back with a clear way forward.